SoCalGas - Browser Compatibility
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Browser Compatibility

Internet Explorer

As of December 17, 2014, our website is no longer compatible with Internet Explorer 6. Other older browsers may also be affected. Please download the latest versions of any of these browsers in order to best use our website.

If you are using Internet Explorer 8, 9 or 10, our website is best viewed when your browser is not in "Compatibility View." To exit Compatibility View, open your browser and select F12 using the Function (fn) key. A window should open on the lower half of your screen. From the toolbar in this window, select "Browser Mode" and from the menu select Internet Explorer 8, 9 or 10 depending on the version you are using.

Google Chrome

The latest update to the Google Chrome web browser (30.0) may hide content on My Account web pages.

To display all content:

  1. Locate the shield symbol in the right-hand side of the web address field.

    http://www.socalgas.com/images/browsers/chrome-fix/chrome-step-1.jpg 
  2. Use your mouse to right-click on the shield symbol. A drop-down menu should appear. Click on the "Load unsafe script" link.
    http://www.socalgas.com/images/browsers/chrome-fix/chrome-step-1.jpg 
  3. The contents of the page will then display. Your data is secure; "unsafe scripts" is referring to the images on the page.
    http://www.socalgas.com/images/browsers/chrome-fix/chrome-step-1.jpg

 

Tested Web Browsers

Current versions of the following web browsers support viewing our website:

  • Internet Explorer 8, 9 and 10
  • Apple Safari 5
  • Google Chrome 25
  • Mozilla Firefox 19
 
* By clicking the link, you will leave socalgas.com and transfer directly to the website of a third party provider which is not part of Southern California Gas Company. The Terms and Conditions and Privacy Policy on that website will apply.
http://www.socalgas.com/images/browsers/chrome-fix/chrome-step-1.jpg

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