Contact Us

Other Ways to Find What You Need

• Online FAQ's
• Email
• Our Call Center Representatives
  Residential and Commercial Requests; Interactive Self-Service; Spanish Language Requests;
• Our Multilingual Call Center Representatives
  Cantonese, Korean, Mandarin and Vietnamese
• Telecommunication Devices for the Deaf;
• Mailing Information
  
• Small Business Expo Opportunities
  Small Businesses can use the Vendor Relations form to make their presence known for the opportunity to bid on Jobs.
• Claims Information
  

E-Mail

• Receive general information, or
• Ask questions/provide feedback.

Internet Customer Service Representatives are available to assist you with Web site questions Monday through Friday, 7 a.m. to 6 p.m. Call 1-800-427-2200 (Menu Option #4).

Telephone*

Please call our Call Center 1-800-427-2200

Other Telephone Numbers

• Residential customers calll 800-427-2200.
• Commercial & Industrial customers call 800-427-2000.
• Interactive Voice Response Self-Service (English/Spanish), call 800-772-5050.
• Spanish Residential customers call 800-342-4545.
• Spanish Commercial & Industrial customers call 800-427-6029.

*Customer Service Representatives are available 24 hours a day, 7 days a week for routine and emergency service requests. For Web site questions and for inquiries regarding rebates and other programs, they are available Monday through Friday from 7:00 a.m. to 6:00 p.m.

Multilingual Service

Customer Service Representatives who speak Spanish, Mandarin, Cantonese, Korean, and Vietnamese are available Monday through Friday, 8:00 am to 5:00 pm.

Phone Numbers

Español	1-800-342-4545
國語	1-800-427-1429
粵語	1-800-427-1420
한국어	1-800-427-0471
Tiếng Việt	1-800-427-0478
For other languages	1-888-427-1345
Hearing Impaired (TDD)	1-800-252-0259

   Telecommunication Devices for the Deaf (TDD)

Hearing-impaired customers can call 24 hours, 7 days a week for routine service and emergency response. 800-252-0259 connects you to TDD equipment.

   Mailing Addresses

To mail your bills, please use the following address:

Southern California Gas Company
P.O. Box C
Monterey Park, CA 91756

For general correspondence, please use the following address:

Centralized Correspondence
P.O. Box 3150
San Dimas, CA 91773