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Please DO NOT USE E-MAIL IF YOU HAVE AN EMERGENCY, or to respond to a disconnect notice, since we cannot guarantee the times or frequency when e-mail will be reviewed. We do strive, however, to respond within 3-5 business days.

For emergencies and a disconnect notice, please call us at 1-800-427-2200 (Residential Customers) or 1-800-427-2000 (Business Customers) to speak with a Customer Service Representative.

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