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Information For Customers Who Have Lost Their Homes

If your home or business was destroyed in the fires and you would like to provide us with your new contact information, please register using our online form. If you have a specific question that we can help you with, please include it the comment box and one of our customer contact representatives will respond as soon as possible, but please be aware it may take up to three business days.

Please call 1-800-427-2200. Customer service representatives are available 24 hours a day, 7 days a week.

If you are ready to rebuild, check in with our Residential New Construction pages.

General Resources

You can also visit these websites for additional support.

State of California

American Red Cross

FEMA

CALFIRE

CA Dept of Insurance