To receive weekly alerts via email and/or text message, visit Bill Tracker Alerts Sign-up.
If you are a My Account customer, go to My Account and click on the "Manage My Account" tab.
For general questions call 1-800-427-2200.
Manage your monthly gas usage
Introducing Bill Tracker Alerts, a weekly alert designed to help you manage your monthly gas bill. With Bill Tracker Alerts, residential and business customers can monitor gas costs throughout the billing cycle, and take steps to lower usage and avoid any surprises on their monthly gas bill.
Bill Tracker Alerts include:
Customers have the option of receiving weekly Bill Tracker Alerts via email and/or text message.1 This notification service is available at no cost to customers with a completed Advanced Meter upgrade. Please visit our installation schedule if you have not yet received your Advanced Meter to find out when we will be in your area.
Bill Tracker Alerts are a unique messaging tool designed to give customers more control over their energy use and monthly gas bill. Through weekly notifications (alerts), customers can track their energy usage and take action to reduce or modify their energy use before their bill arrives.
Bill Tracker Alerts not only keep customers informed of their energy costs as their bill cycle progresses, but weekly alerts maintain conservation awareness, often triggering some kind of energy-saving action whenever an alert is received.
1Please note that if a customer chooses to receive Bill Tracker Alerts via text message, they may be subject to charges by their wireless carrier.
To change your Bill Tracker Alerts preferences or unsubscribe, go to My Account and click on the "Manage My Account" tab.
If you are not yet a My Account customer, call 1-800-427-2200.
To unsubscribe to text alerts, reply “Stop” in the text message.