SoCalGas - For Our Business Customers
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For Our Business Customers

Advancing the way we serve our business customers

Will my business receive an advanced meter?

Most business customers throughout the Southern California Gas Company (SoCalGas®) territory will receive an advanced meter. Our larger customers may receive a slightly different communications device based on the size of the natural gas meter.

SoCalGas® will make every effort to ensure that your business is not impacted by this installation. In most cases, we will not need to interrupt your service, and you do not have to be present to complete the installation. In some cases, we may need to replace your meter due to age or incompatibility. In this circumstance, we will make every effort to work with our business customers to schedule a time that will not interrupt their regular course of business.

How will I know when my advanced meter will be installed?

SoCalGas® will be installing advanced meters across our service area from late 2012 through 2017. Find out when we will be in your area.

Several weeks prior to your installation, we will mail you a letter indicating that we will be in your area to upgrade the natural gas meter.

Some customers may not receive a notification letter – those who need a new meter for maintenance reasons (outdated meter, malfunction, etc.). In such cases, the new meter will already include a communications device.

How you can help

Please be sure to let your employees know about the upcoming installation, and provide safe access to the natural gas meter by:

  • Clearing any obstructions, trimming plants or bushes
  • Unlocking any cabinets or gates that would block access

After installation of the advanced meter, you may still see our employees in the area conducting quality assurance tests on our system. Once validated, advanced meters will read and transmit your gas usage information to SoCalGas®.

Viewing your energy usage online

Once the advanced meter has been installed and we have verified that the read is accurate, you can access your information in several ways. For most small to medium sized businesses, the easiest way is online through My Account.

Coming very soon! SoCalGas® Bill Tracker Alert

In the near future, Advanced Meter customers will be able to sign-up for weekly alerts, providing up-to-date information on your energy usage, Bill-to-Date and Projected Next Bill via text and/or email messages.

Installation Schedule

Please reference our installation schedule if you have not yet received your installation letter to find out when we will be in your area:

» Installation Schedule

New Ways to Save Tools

 

Explore how these tools help your business reach your energy goals and reduce waste. Visit:

» Ways to Save

For more information:

If you received an advanced meter installation letter and would like to schedule an appointment please call:

1-877-268-6211

Monday – Friday 7 AM – 8 PM

If you need more information please call our Customer Contact Center:

English: 1-800-427-2000