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Enroll now to get Bill Ready notifications, check your account balance and pay your gas bill with the touch of a finger.
Upon activation, you’ll receive a text message from 724-27, asking you to confirm that you want to participate in My Account Text Services. The message will contain all the instructions you need in order to proceed or to cancel your activation. Then, you’ll be able to check your account balance, pay by text and/or see when your next bill is ready – without the need for a computer or internet connection. Message and data rates may apply.
By enrolling in this service you’ll receive a text message once per month with your deposits due, past due, zero balances, credit balance, bill due date, and an option to pay. The message will be sent to you during the hours of 10 a.m. and 6 p.m.
This feature allows you to obtain your current account balance anytime, anywhere by text.
Pay by Text allows you to make a payment to your account in full by sending a text message; partial payment arrangements are not available by text at this time. Payments made Monday - Friday before 4 p.m. Pacific Time will update your balance on the following business day. Payments made after 4 p.m. on Fridays, weekends or holidays will process on the following business day (Monday - Friday, except for banking holidays). To avoid late payments, make your text payment on the bill due date by 4 p.m. Pacific Time.
There are two ways to add or remove text message alerts. By texting STOP to any text message, you will be removed from all text message features. In order to individually select which features you would like to add or remove: log in to My Account, click the “Manage My Account” tab, and then select “Manage Alerts.”
You must be a residential customer enrolled in My Account and have a cell phone that can send and receive text messages. It doesn’t have to be a smart phone, just a phone with text message features. Only one cell phone number may be registered per account. Cash only customers and direct debit enrolled customers are not able to pay by text at this time.
Terms and conditions apply. Learn more about Mobile Terms and Conditions.