SoCalGas - Information about Newport Beach Gas Service Outage
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Information about Newport Beach Gas Service Outage

July 27, 2014 - 3:00 p.m.

  • Shortly before 2 p.m. Thursday, July 24, a contractor who was moving sand with heavy equipment damaged a natural gas line near the 1900 block of W. Oceanfront in Newport Beach. SoCalGas crews safely stopped the flow of gas early Friday morning and completed a permanent repair Friday night.
  • Early Saturday morning, SoCalGas crews started the methodical final steps needed to restore service for all the affected customers and businesses on Balboa Peninsula.
  • As of 1:30 p.m. Sunday, SoCalGas has completed the restoration process for natural gas service to the Balboa Peninsula. We were unable to complete restoration at a limited number of locations. Customers at these locations should call SoCalGas.
  • SoCalGas must have access to customers’ homes and businesses to complete the process. SoCalGas will make multiple attempts and if customers are not at home when SoCalGas comes by, our crews will leave a door hanger with a contact number so customers can call us to return and complete the service restoration. The restoration process is safety-focused, thorough and takes time. This is done at every home and business for the safety of our customers, community and employees.
  • SoCalGas thanks our customers, the City of Newport Beach and the Balboa Peninsula community for their patience as we worked as safely and quickly as possible to safely restore natural gas service.
  • SoCalGas reminds residents and business owners to "call 811 before you dig" in the yard or at construction sites to have utility owned lines marked for free. Calling 811 or Underground Service Alert will help avoid possible injury or damage to hidden gas lines or service interruption while digging.
  • The safety of our customers, employees and the communities we serve is a top priority for SoCalGas.

What to do if you suspect a gas leak

If you smell a natural gas odor, hear the hissing sound of gas escaping or see other signs of a leak:

  • REMAIN calm.
  • DON'T light a match, candle or cigarette.
  • DON'T turn electrical appliances or lights on or off or use any device that could cause a spark.
  • IMMEDIATELY EVACUATE the area, and from a safe location, call SoCalGas at 1-800-427-2200 24 hours a day, seven days a week; or call 911.

Report Any Pipe Damage

Evacuate the area and from a safe location, call SoCalGas at

1-800-427-2200

to report any pipeline damage. No damage is too small to report.