Avoid gas service shut-offs, which can lead to reconnection fees and deposits.
My Account allows customers to request a Payment Arrangment online. Once you log onto My Account click Assistance Programs > Payment Arrangements.
You will need your most recent gas bill to register.
If you are unable to use My Account, please call us at 1-800-427-2200.
Need help paying your bill? We offer many programs and services that may help, including --
You may also choose a Third Party (relative, friend, or social agency) to receive a copy of any shut-off notice that may be mailed to you. For more details, please complete and submit our Third Party Notification application request.
The State of California offers resources and tips. Visit the State of California's Web site on mortgage assistance.
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