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Appliance Safety
Carbon Monoxide
Furnace Safety
Furnace Recalls
Water Heaters
Natural Gas Fireplace Logs
Attic Insulation
Carbon Monoxide
To help keep your gas appliances operating safely and efficiently,
The Gas Company or a licensed heating contractor or plumber should
check your gas appliances every year. Not performing annual maintenance
may result in inefficient appliance operation, and in some cases
dangerous exposure to carbon monoxide.
What causes carbon monoxide?
Carbon monoxide is a colorless, odorless, tasteless gas that is
formed when carbon-based fuels, such as kerosene, gasoline, propane,
natural gas, oil, charcoal or wood, are burned with inadequate amounts
of oxygen, creating a condition known as incomplete combustion. In
the case of home gas appliances, this can be caused by improper installation,
poor maintenance, or other appliance misuse or failure.
Carbon monoxide poisoning
When incomplete combustion occurs in your home’s gas appliances,
carbon monoxide is produced, and this can lead to carbon monoxide
poisoning of you and your family. The early stages of carbon monoxide
poisoning produce unexplained flu-like symptoms, such as headaches,
dizziness, nausea, vomiting, shortness of breath and mental confusion.
Since carbon monoxide displaces the oxygen in the blood, prolonged
exposure to carbon monoxide can lead to death by asphyxiation.
Signs that may indicate the presence of carbon monoxide
- A yellow, large and unsteady gas appliance burner flame (with
the exception of decorative gas log appliances).
- An unusual pungent odor when the appliance is operating. This
may indicate the creation of aldehydes, a by-product of incomplete
combustion.
- Unexplained nausea, drowsiness and flu-like symptoms.
What to do if you suspect carbon monoxide is present in
your home:
- Immediately turn off and stop using the suspected gas appliance.
- Seek medical attention if anyone in the home experiences possible
carbon monoxide poisoning symptoms.
- Contact The Gas Company at 1-800-427-2200 or a licensed heating
contractor or plumber immediately to have the appliance inspected.
- Don’t use the suspected gas appliance until it has been
inspected, serviced and determined to be safe by The Gas Company
or a licensed heating contractor or plumber.
How to maintain and use gas appliances to prevent carbon
monoxide
- Vacuum around burner compartments, and inspect and replace furnace
filters on forced-air units or central heating systems according
to manufacturer instructions.
- Make sure to properly replace the front panels of a forced-air
unit or the burner compartment door of a gas wall heater.
- Never store anything near a gas appliance that might interfere
with normal appliance airflow.
- Have all gas appliances and venting repairs done by a qualified
and licensed heating or plumbing contractor.
- In higher altitude areas, where snow can accumulate on rooftops, ensure that gas appliance intake and exhaust vents are clear of obstructions.
- When using your gas fireplace, make sure the damper is open.
- Never use your gas oven for space heating.
- Gas appliance maintenance is always the homeowner’s responsibility.
However, The Gas Company will perform appliance
safety checks upon request.
Should you worry about carbon monoxide?
Accidental carbon monoxide poisoning from natural gas appliances
is statistically rare. During the last 20 years, the number of deaths
related to unintentional carbon monoxide poisoning has declined substantially.
However, while the chance of dying from accidental carbon monoxide
poisoning from a home gas appliance is rare, it is still essential
to perform regular maintenance on your home gas appliances to ensure
your safety. For these reasons, it is recommended that you have your
gas furnace checked at least once a year by The Gas Company or a
licensed heating contractor or plumber.
Carbon monoxide home alarms
The decision on whether or not to purchase and install a carbon
monoxide alarm is one of personal choice. Alarms may provide an extra
level of safety, but they also require routine maintenance and replacement
at least every three to five years to perform properly. Even with
alarms in place, regular gas appliance maintenance is still required.
Inspection and routine maintenance are still the best defense against
accidental carbon monoxide poisoning from natural gas appliances.

Furnace Safety
It is important to maintain your furnace for safety and operating
efficiency. Follow the tips listed below for the types of furnace
in your home. Never use your oven, range or outdoor barbecue to heat
your home because these appliances are not designed for this purpose.
Floor Furnace
- Avoid lint build-up by vacuuming floor furnace regularly.
- Keep children away from the grill, as it gets very hot.
- Avoid fires - don't place rugs, furniture or combustible items
over the grill or block the airflow.
Wall Furnace
- Clean inside the burner compartment of built-in vented wall furnaces
once a month during the heating season to prevent lint build-up.
Central Gravity Furnace
- Keep furnace heat registers free of obstructions.
- Don't store items nearby which might stop the airflow.
Central Forced-Air Heating
- Many gas furnaces use air from the room to operate. Lint and
dust carried by air, or items stored in or around the furnace can
block airflow. In order to operate safely and efficiently, your
gas furnace must be kept free of dust and lint build-up or other
obstructions stored near the furnace, such as newspapers or cleaning
equipment.
- Most forced-air furnaces have a filter that cleans the air before
heating and circulating it throughout the home. The filter should
be checked monthly for lint build-up during periods of furnace
use and cleaned or replaced if necessary.
- When installing a new or cleaned filter, be sure to re-install
the front panel door of the furnace properly so it fits snugly.
Never operate the furnace without the front-panel door properly
in place because doing so may create the risk of carbon monoxide
poisoning.
- Most newer forced-air furnaces have a safety
switch that prevents furnace operation when the
filter compartment door/panel is not in place.
Some older forced-air furnaces do not have a safety
switch and can be operated with the filter compartment
door/panel off or not properly in place.
- These older furnaces, when installed in a closet
and operated with the panel/door not in place,
will circulate carbon monoxide throughout the house.
CAUTION: Unvented gas heaters are unsafe
Using an unvented gas heater in your home is a violation of the
California Health and Safety Code. These heaters are not approved
for use in homes because --
- Poor operation can result in an accumulation of hazardous fumes.
- Unless a room heater has enough air from an outside vent or an
open window, all of the oxygen in a room can be used up, resulting
in illness or death.
- The flames in these heaters are not fully covered, which could
result in fires.
- Never use your oven, range or outdoor barbecue to heat your home
because these appliances are not designed for this purpose
Furnace Recalls
California Furnaces Recalled by CPSC
The U.S. Consumer Product Safety Commission (CPSC) has announced a furnace
repair or replacement program for certain horizontally mounted forced air
furnaces manufactured by Consolidated Industries and located in attics.
Further information is available at the Consumer
Product Safety Commission.

Water Heaters
- All gas appliances have a main burner flame and many also have
a pilot flame. To reduce the risk of flammable vapors being ignited
by these flames, follow these tips:
- Water heaters installed in garages must be elevated so the
pilot or other source of ignition is a minimum of 18 inches
above the floor or installed per local building codes or the
manufacturers’ installation instructions.
- Never store or use flammable products such as gasoline,
paint thinner, or cleaning products in the same room or near
any gas or heat-producing appliance.
- Earthquakes can cause improperly secured water heaters to move
or topple. To help prevent this, strap it firmly to the wall studs
in two places -- the upper and lower one-third of the tank --
with heavy bolts and metal tape. Be sure to place the lower strap
at least 4 inches above the thermostat controls. Kits are often
available at your local hardware store.
- Lower water heater temperature to prevent scalding accidents.
Water temperatures above 125 degrees can cause severe burns or
even death.

Natural Gas Fireplace Logs
- To help avoid serious accidents, the damper must be kept open
on a permanent basis.

Attic Insulation
Attic insulation can help lower your energy bills. Improperly installed
installation, however, can create a fire hazard. Be sure to use the
following tips for a new and existing attic insulation.
- Keep insulation away from all heat source, furnaces, water heaters,
recessed light fixtures, fan motors, doorbell transformers, chimney,
flues and vents.
- Install barrier made of non-combustible material around the above
heat sources.
- Keep insulation away from all bare wire or ”knob and tube” wiring.
- Keep the air supply openings to the forced-air furnace free of
any insulation.
- Leave attic or eave vents uncovered.
- Periodically check attic for insulation movement.
- Contact a state-licensed insulation contractor if you have any
questions about proper installation.
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Furnace Recalls
Make sure your furnace is safe and reliable. Get the latest information
on furnace recalls.
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