SoCalGas - Damage to a Pipeline or Meter
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Damage to a Pipeline or Meter

Leaking gas from any damaged pipeline or gas meter could cause a fire, explosion, property damage and serious bodily injury.

Follow these guidelines if you encounter a leaking gas pipe or meter:

  • REMAIN calm.
  • DON'T light a match, candle or cigarette.
  • DON'T turn electrical devices on or off, including light switches.
  • DON'T start an engine or use any device, including a telephone, which could cause a spark.
  • IMMEDIATELY EVACUATE the area, and from a safe location, call SoCalGas at 1-800-427-2200 24 hours a day, seven days a week.
  • CALL 911 promptly after evacuating the area if the damage results in a natural gas leak that may endanger life or cause bodily harm or property damage.
  • DO NOT attempt to control the leak or repair the damaged pipe or meter.
  • DO NOT use or turn off any equipment that could cause a spark. Motorized or electrically powered equipment or vehicles may create an ignition source if a gas leak is present. Safely abandon any motorized or powered equipment or vehicles. Gas leaking from a plastic pipe can create static electricity that can ignite the gas.
  • For further information: How to recognize and respond to a natural gas leak.

Even if you do not suspect a leak, but you suspect damage to the pipeline, you should call SoCalGas at 1-800-427-2200 24 hours a day, seven days a week.

 

Updated 8/2013

Report Any Pipe Damage

Evacuate the area and from a safe location, call SoCalGas at

1-800-427-2200

to report any pipeline damage. No damage is too small to report.