Contact Us

For Gas Emergencies or Safety Issues

  • Emergencies: {{911}}
  • Gas Emergencies / Safety Issues: 1-800-427-2200  (Questions about gas odor or carbon monoxide)

For Customer Service 

For Multilingual Customer Service

24-Hour Media Line

For up-to-the-minute information from SoCalGas, reporters can call:

This line is for the media only.

Fax Numbers


Credit Department

Write to Us

Centralized Correspondence 
PO Box 1626
Monterey Park CA 91754-8626

Mail Your Residential Bill Payment

Southern California Gas Company
P.O. Box C
Monterey Park, CA 91756

Mail Your Business Bill Payment
Southern California Gas Company
Remittance Processing
ML 711D
1801 S. Atlantic Blvd.
Monterey Park, CA 91754

Find a Payment Location

If you wish to pay a bill in person, you’re likely to have a payment location closer than you think.

View our Payment Locations »


For marketing and advertising questions only. No other inquiries will be handled by the agency.

Agency of Record
Acento Advertising
2001 Wilshire Blvd, Suite 600
Santa Monica, CA 90403

Robin Burns
Client Leadership Director
(424) 238-4047