How can I schedule a service appointment?

Need help connecting an appliance from your gas line?

If you are already registered for My Account, you can log in and select the "Schedule Service" tab. This tab contains a link to "Schedule a Service Appointment" such as connecting or disconnecting your appliance or pilot relighting.

Also within My Account, under the "Schedule Service" tab, you can visit the "Manage Appointments" link to:

  • Check on the status of your appointment
  • Reschedule an existing appointment
  • Cancel your service appointment

Please be sure and have your confirmation number handy to look up requests to start service.

If you continue to have difficulties with the My Account login, please call us at 1-877-238-0092 for further assistance.

If you are not yet registered for My Account, you can still schedule an appliance service appointment by going to our Service Request page. Please have your account number handy. If you no longer have your account number, please contact us at 1-877-238-0092