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Manage Higher Bills

Learn about factors that can lead to higher natural gas bills.

 

We know life is getting more expensive, and we are here to help.

We Are Here to Help

  • SoCalGas offers energy-savings tools, program tips, and services to help our customers save money, use less energy, and lower their monthly bills year-round.
  • If you need financial assistance, we offer a wide range of programs and services that may help you save money on your natural gas bills.
  • Residential and small business customers may also qualify for COVID-19 support or assistance.
  • Sign up for email and text Bill Tracker Alerts through My Account to help monitor your natural gas consumption throughout the billing period.
  • Eligible customers may sign up for a Level Pay Plan, which averages their annual natural gas use and costs over 12 months. Customers then pay an average bill amount each month instead of actual charges.

What Could Be Causing My SoCalGas Bill to Be Higher?

  • Factors that could impact your bill include the cost of natural gas, weather, an increase in your appliance usage, your billing cycle, and past due bills. Learn more.
  • The cost of natural gas has been higher nationwide, resulting in higher-than-average monthly natural gas prices.
  • The price of natural gas is determined by regional and national markets and passed on directly to our customers. We do not set the cost of natural gas and do not earn additional profits from higher supply prices.
  • SoCalGas is committed to delivering affordable natural gas to our customers. We continue to use a suite of tools to secure the best prices for the natural gas we purchase.
  • On January 1, 2022, two rate changes approved by the California Public Utilities Commission (CPUC) in 2019 went into effect. These rate changes will allow us to continue upgrading our infrastructure, retain responsible, well-trained employees, and support the growth of diverse energy options.

Current and Historical Natural Gas Prices:

What Charges Make Up My SoCalGas Bill?

October 2022 Rates

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Factors Affecting Your Monthly Bills

Learn about some of the reasons your bills might fluctuate from month to month.

Natural Gas Prices

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    The costs to purchase and transport natural gas can fluctuate annually and throughout the year. Our transportation rates are regulated by the CPUC and change at least annually at the beginning of each year. Additionally, rates can sometimes change during the year as authorized by the CPUC. Gas commodity costs can vary seasonally or due to supply and demand conditions, inter-state pipeline capacities, and weather conditions.

    View current and past rates
     

Weather

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    Natural gas usage typically increases three to seven times during cold weather as we tend to use our home heater more frequently. The price of natural gas may fluctuate during warmer weather, but usage is historically lower. If health permits, you could save on heating costs by lowering your thermostat by three to five degrees.
     

Increase in Appliance Usage

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    Increased use of appliances can impact your bill. For example, water heaters work longer and harder during colder weather and could increase your natural gas usage. Having guests at home, cooking more, and leaving appliances on could also impact your bill.

Days Within Your Billing Cycle

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    There are typically 29-32 days in a billing cycle, depending on when meters are read for a particular area. However, some situations may change the number of billing days. For example, holidays can add up to four days to your billing cycle.
     

Past Due Amount

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    Any remaining past due amount included in your current bill will cause it to be higher.

Tools and Programs to Manage Your Monthly Bills

Learn about different tools and programs to help manage your bills.