For any suspected gas emergency or for questions regarding a gas odor or carbon monoxide, please call SoCalGas immediately at 1-800-427-2200.
For more safety information, visit our Safety section.
If you are already registered for My Account, you can log in and select the “Schedule/View Appointments” tab. This tab contains links to start, stop or transfer gas service if you are moving.
If you are not yet a SoCalGas customer or you not yet registered for My Account, you can still start, stop or transfer gas service if you are moving. Go to our Service Request page.If you are already registered for My Account, you can log in and select the “Schedule/View Appointments” tab. This tab contains a link to schedule a service appointment.
If you are not yet a SoCalGas customer or you are not yet registered for My Account, you can still schedule an appliance service appointment. Go to our Service Request page.
If you are already registered for My Account, you can log in and select the “Pay Bill” tab.
If you are not yet a customer or not yet registered for My Account you will need to register for My Account.
Once registered for My Account, you can also:
If you are already registered for My Account, you can log in and select the “Assistance Programs” tab. Click on the “Extension of Payment Due Date” link.
If you are not yet a customer or not yet registered for My Account, you will need to register for My Account. Once you are registered for My Account, you can also:
Pay your SoCalGas bill in person at one of our conveniently located payment offices.
Find the nearest location you along with the address and hours of operation.
Mail your payments to the following address:
Southern California Gas Company
P.O. Box C
Monterey Park, CA 91756
Like many companies, SoCalGas also processes check payments electronically.
For an additional fee through an independent provider called BillMatrix, you can pay by Electronic Check, Debit/ATM, MasterCard or Visa credit card through BillMatrix. While The Gas Company does not charge for this service, BillMatrix charges a convenience fee of $1.50 for each transaction.
You may submit your payment online or by phone, seven days a week, 24 hours a day.
To pay online through BillMatrix, go to paymentssocalgas.billmatrix.com. *
To pay by phone through BillMatrix, call 1-800-232-6629.
* By clicking this link, you will leave socalgas.com and transfer directly to the website of an independent provider, Bill Matrix. For more information on links to third-party sites, view our Privacy Policy.
We are an equal opportunity employer and we appreciate your interest in our company.
To view current job openings visit our career section.
Seasonal weather conditions have the most impact on the amount of natural gas you use. When it's cold outside, your furnace goes on more frequently and runs longer to warm your home. Your water heater also stays on longer to heat the colder incoming water.
Aside from weather-related and other changes in your gas appliance usage patterns, your bill may vary due to changes in wholesale natural gas prices, which change based on market conditions. The Gas Company buys natural gas on the wholesale market for most residential and small commercial/industrial customers. We do not mark up this price, which is shown on your bill as the "current cost of gas."
The Level Pay Plan helps smooth out the ups and downs of your monthly gas bill by averaging annual gas consumption and costs over a 12-month period. You pay an average bill amount each month instead of actual charges.
To sign up for The Level Pay Plan, please fill out the enrollment form. You will receive confirmation on your enrollment.
View, print or pay your current bill instantly by logging in to My Account. With My Account, you can view and print up to 25 months of bills and update your billing or mailing address for The Gas Company account(s) that you have linked to My Account.
You may also request information about your latest bill by completing the Request for Billing Information Form. The request will be processed within 3 working days from the date your request is received. Billing information can be sent only to the mailing address on record.
Centralized Correspondence
P.O. Box 3150
San Dimas, CA 91773
Go to the My Account log in page.
Provide us with these two pieces of information from your most current bill:
• Your 10 digit account number
• The 5-digit zip code of the address to which your bill is mailed
Complete the registration process by providing some additional information.
After completing registration, you are ready to log in with the User ID and Password you have selected.
If you forget your User ID, simply go to the My Account log in page and click the “Forgot Your User ID?” link.
You will be asked to enter your Bill Account Number and to answer the secret question chosen at registration. Once the information is submitted, the screen will refresh, and the User ID will appear.
If you forget your Password, simply go to the My Account log in page and select the “Forgot Your Password?” link.
You will need to enter your User ID and email address (on file). The next step is to answer the secret question (chosen during registration). If the information is successfully submitted, you will receive an email with a temporary password.
If you pay your bill online with My Account (One-Time payment or Recurring payments) or elect paperless billing, you will no longer receive bills from The Gas Company by U.S. mail for any gas account(s) you pay online. You will only receive monthly email notification when your bill is ready. Through My Account, you will be able to view, print and save up to 25 months of bills. The Gas Company will forward any late payment, collections or shut-off notices through the U.S. mail. If you still wish to receive a paper bill by U.S. mail from The Gas Company, please call The Gas Company at 1-877-238-0092.
You may pay any amount you wish and make payments as often as you want, however, paying less than your total bill amount or choosing a date beyond the due date may result in an interruption of service.
You may pay any amount you wish and can choose to pay more than your total bill amount, especially if you are going to be traveling for an extended period of time.
To update your name, phone number or email address associated with your online My Account access, see the “Profile” tab on the My Account Home page. If you change your email address, you must notify The Gas Company by providing your current email address within the secure Profile section of My Account to allow The Gas Company to forward your bill ready notification to your email box.
You may also update your mailing address by clicking on “Mailing Address” from the My Account Home page. And you may edit certain billing account information, such as bank account information, within the bill payment section of My Account. If your bank account number has changed, you will need to delete the existing bank account number and re-add your new bank account number.
For online payments, The Gas Company will send you an email notification that your payment has been rejected by your bank or financial institution. Please check with your financial institution for possible fees it may impose. You will need to delete your existing bank information and re-enter new bank information before submitting another payment. The Gas Company will pass through the charges assessed for such rejection, and will add a $7.50 returned payment fee on your next bill. The Gas Company also reserves the right to terminate your participation in My Account if your payment is rejected more than once within any 12-month period.
To withdraw from accessing your account(s) online, discontinue receiving bill ready email notification(s), and discontinue paying bills online, you must unlink all of your bill accounts on the Manage Accounts screen. Once all bill accounts have been unlinked, they can no longer be accessed online, no bill ready notification will be sent, and no online bill payments can be made through My Account.
If you are enrolled in Direct Debit and you make an online payment with My Account, you will be automatically taken off of Direct Debit to prevent any duplicate payments. By setting up automatic online recurring payments through My Account, you’ll be able to have your monthly payment automatically deducted from your designated bank account, just like Direct Debit, but you’ll have greater control and convenience to choose the date and amount you wish to pay automatically each month. To set up automatic recurring payments, choose “Pay My Bill” and then select “Recurring."
Once you pay your bill online with My Account (One-Time payment or Recurring payments) and your first online payment has been processed by The Gas Company, you will no longer receive gas bills through the U.S. mail for any account(s) you pay online to The Gas Company. You will only receive an email notification when your gas bill is issued. Through My Account, you will be able to view, print and save up to 25 months of bills. The Gas Company will forward any late payment, collections or shut-off notices through U.S. mail. If you still wish to receive paper gas bills by U.S. mail, please contact The Gas Company by email or call 1-877-238-0092.
If you register online for My Account, you will have the flexibility of deciding each month whether to make your payment online or by phone. However, once you pay your bill online with My Account (One-Time payment or Recurring payments) and your first online payment has been processed by The Gas Company, you will no longer receive gas bills through the U.S. mail for any account(s) you pay online to The Gas Company. You will only receive an email notification when your gas bill is issued. Through My Account, you will be able to view, print and save up to 25 months of bills. The Gas Company will forward any late payment, collections or shut-off notices through U.S. mail. If you still wish to receive paper gas bills by U.S. mail, please contact The Gas Company by email or call 1-877-238-0092.
There are three ways you can have paperless billing option:
1) Pay your bill online with My Account (One-Time payment or Recurring payments) or . . .
2) Elect to go paperless; you will no longer receive bills through the mail for any SoCalGas account(s) you pay online. You will automatically receive an email notification when your SoCalGas bill is issued. SoCalGas will forward any late payment, collections or shut-off notices through U.S. mail. If you still wish to receive paper SoCalGas bills by U.S. mail, please call SoCalGas at 1-877-238-0092 . . . or
3) Pay at a some of the most popular bill pay sites. The Gas Company now delivers gas bills electronically to many of these sites. To start receiving e-Bills, please check with your banking institution or visit CheckFree's e-bill site.* *Please note: this link takes you to a third-party site which is not part of Southern California Gas Company.
We routinely perform pipeline safety tasks, including patrolling, testing, repairing and replacing pipelines. We meet or exceed all federal and state requirements for safe pipeline operations and maintenance, including ongoing technical training and testing for employees. Our goal is to identify and resolve potential problems before a major problem occurs.
For more information, visit our Pipeline Safety page.
And remember, for any suspected gas emergency or for questions regarding a gas odor or carbon monoxide, please call SoCalGas immediately at 1-800-427-2200.
The Home Energy Upgrade Financing (HEUF) sponsored by Southern California Gas Company (SoCalGas) allows you to qualify for $2,500 to $20,000 to purchase and install energy-efficient upgrades to your home.
For more information, visit our Home Energy Upgrade Financing webpage.
Southern California Gas Company (SoCalGas) offers a 20% discount through the CARE program for income-qualified customers.
If you’re establishing new service, you may also qualify for a 60% discount on the Service Establishment Charge if you qualify for CARE within 90 days of starting new gas service.
Check our CARE guideline information to see if you qualify.
Southern California Gas Company (SoCalGas) offers no-cost energy-saving home improvements and furnace repair or replacement services for qualified limited-income renters and homeowners through our Energy Savings Assistance Program. Learn more and see if you qualify.
SoCalGas also offers gas assistance through the Low–Income Home Energy Assistance Program known as LIHEAP. If you're income-qualified, LIHEAP (a federally funded energy assistance program) may help you pay your utility bill. Learn more and see if you qualify.
Funds pledged to assist SoCalGas customers are distributed through local community-based organizations, assistance agencies and certain government agencies. For more information about LIHEAP, call 1-866-675-6623.
You can view the complete list of our Assistance Programs here on the SoCalGas website.