If you need extra time to pay your natural gas bill, don't wait to let us know. Your bill will be considered past due if not paid within 19 days from the mail date as displayed on the bill. Failure to pay your bill on time can cause natural gas service shut offs, which can lead to reconnection fees and deposits.
To make the process easy for you, My Account allows you to request an extension of your payment due date online. Here's how:
Step 1
Log in or Register for My Account
Step 2
Once you log on, go to View and Pay My Bill > Payment Extension
Note: You will need your most recent natural gas bill to register.
