There are several reasons for an increase in your natural gas bill. Below are steps you can take to find out what is causing an increase, and other factors that could contribute to a higher bill.
Analyze Bills
For a personalized analysis of factors potentially causing your bill to increase or change, visit the Analyze Bills section within the Ways to Save tool in My Account. With the Ways to Save tool, you can also complete your Energy Profile and receive a household analysis and customized energy-efficient recommendations.
Increase in Appliance Usage
Increased use of appliances during cold weather can impact your bill. For example, water heaters work longer and harder to heat the colder water coming in, which could double with the arrival of guests at home. Also, cooking more or leaving appliances on could impact your bill.
Weather
During cold weather, natural gas usage typically increases three to seven times compared to summer weather since we tend to use our home heater more frequently. You could save on heating costs by lowering your thermostat to 68 degrees during the day and 55 degrees at night, if health permits.
Days Within Billing Cycle
There are typically 29-32 days in a billing cycle, depending on when meters are read for a particular area. However, there are situations that may change the number of billing days. For example, holidays can add up to four days to your billing cycle.
Natural Gas Prices
Our rates are regulated by the California Public Utilities Commission (CPUC).
Tools and Programs to Manage Your Monthly Bills
Learn about different tools and programs to help manage your bills.
Bill Tracker Alerts
Enroll and receive Bill Tracker Alert emails or texts to help you monitor your natural gas consumption throughout the billing period. This way, you can quickly decide to take steps to lower usage and avoid surprises in your monthly bill. Subscribe by registering or logging in to My Account.
Stay Safe and Save This Season
Learn more ways you can reduce your energy bill and get tips on how to stay safe at home.
Assistance Programs
We offer various assistance programs to support eligible customers based on income, home weatherization or medical needs.