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Manage Higher Bills

Learn about the factors that can lead to higher natural gas bills

Why is my gas bill higher?

Below are some common reasons your natural gas bill may have increased.

  • The price for natural gas has increased significantly since December and is nearly double what it was a year ago. The price of natural gas is determined by broader regional and national markets and passed on directly to our customers.
  • We work hard to secure the best possible prices for the natural gas we purchase on behalf of our residential and small business customers.
  • We offer energy savings tools, program tips and services to help our customers use less energy and lower their bill. Find new ways to save money and energy with our helpful energy saving tips and tools.
  • On January 1, 2022 two rate changes approved by the CPUC in 2019 went into effect. The rate changes will allow us to continue to upgrade our infrastructure, retain responsible well-trained employees and support the growth of diverse energy options.
  • If you need financial assistance to help pay your natural gas bills, we are here to help. We offer a range wide range of programs and services that may help you save money on your natural gas bill.

Factors Affecting Your Monthly Bills

Learn about some of the reasons your bills might fluctuate from month to month.

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    Natural Gas Prices

    The costs to purchase and transport natural gas can fluctuate annually and throughout the year. Our transportation rates are regulated by the California Public Utilities Commission (CPUC) and change at least annually at the beginning of each year. Additionally, rates can sometimes change during the year as authorized by the CPUC. Gas commodity costs can vary seasonally or due to supply and demand conditions, inter-state pipeline capacities and weather conditions.

    View current and past rates

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    During cold weather, natural gas usage typically increases three to seven times compared to summer weather since we tend to use our home heater more frequently. You could save on heating costs by lowering your thermostat to 68 degrees during the day and 55 degrees at night if health permits.
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    Increase in Appliance Usage
    Increased use of appliances during colder weather can impact your bill. For example, water heaters work longer and harder to heat colder water coming in which could increase natural gas usage. Also, having guests at home, cooking more, and leaving appliances on could impact your bill.
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    Days Within Billing Cycle
    There are typically 29-32 days in a billing cycle, depending on when meters are read for a particular area. However, there are situations that may change the number of billing days. For example, holidays can add up to four days to your billing cycle.
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    Past Due Amount
    Any remaining past due amount included in your current bill will cause it to be higher.


Tools and Programs to Manage Your Monthly Bills

Learn about different tools and programs to help manage your bills.