If you or someone you know has difficulty remembering to pay the natural gas bill each month, our Third Party Notification program may be able to help prevent service disconnection.

How the program works: 

  • Select a trusted third party, such as a friend, relative, or social agency.
  • If your account becomes past due or is at risk of disconnection, a notice will be sent to both you and your selected third party.
  • The selected third party can remind you about the overdue bill. This party is not responsible for paying the bill.

How to Apply

1. Download the Application

2. Print, Complete, and Mail the Form to:

Third Party Notification
Collections Department
Mail Location SC710J
PO Box 30337
Los Angeles, CA 90020-0337

For further assistance, call us at 1-800-427-2200. Hearing impaired, TDD/TTY: 1-800-252-0259.