For Gas Emergencies or Safety Issues
- Emergencies: 911
- Gas Emergencies / Safety Issues: 1-800-427-2200 (Questions about gas odor or carbon monoxide)
For Customer Service
- Residential Customers: 1-877-238-0092 (available 24/7)
- Residential Customers: 001-909-307-7070 (International Callers)
- My Account Support: 1-877-238-0092
- Business My Account Support: 1-800-427-2000
- Commercial, Industrial and Agricultural Customers: 1-800-427-2000
- Hearing Impaired, TDD/TTY: 1-800-252-0259
- Food Service Equipment Center: 1-562-803-7323
- Call Before You Dig: 811
- (Free service to mark gaslines near you)
For Multilingual Customer Service
- Español: 1-800-342-4545 (disponible las 24 horas del día, los 7 días de la semana)
- 國語: 1-800-427-1429
- 粵語: 1-800-427-1420
- 한국어: 1-800-427-0471
- Tiếng Việt: 1-800-427-0478
- For other languages: 1-888-427-1345
24-Hour Media Line
For up-to-the-minute information from SoCalGas, reporters can call:
1-213-244-2442
This line is for the media only.
Fax Numbers
SoCalGas
1-909-305-8261
Credit Department
1-818-701-3950
Write to Us
Centralized Correspondence
PO BOX 1626
MONTEREY PARK CA 91754-8626
Mail Your Residential Bill Payment
Southern California Gas Company
P.O. Box C
Monterey Park, CA 91756
Mail Your Business Bill Payment
Southern California Gas Company
Remittance Processing
ML 711D
1801 S. Atlantic Blvd.
Monterey Park, CA 91754
Find a Payment Location
If you wish to pay a bill in person, you’re likely to have a payment location closer than you think.
Advertising
For marketing and advertising questions only. No other inquiries will be handled by the agency.
Agency of Record
Acento Advertising
2001 Wilshire Blvd, Suite 600
Santa Monica, CA 90403
acento.com
Robin Burns
Client Leadership Director
rburns@acento.com
(424) 238-4047