Email Compatibility

Important Message for AOL Customers.

AOL changed the way they handle emails in order to reduce spam to their customers. We are working with AOL to implement their new rules, but in the meantime, emails from SoCalGas® may be delayed a day or two.

  • If you need to reset your password and do not receive an email with your new temporary password, please call us at 1-877-238-0092 and we will reset your password.

We are sorry for any inconvenience you may experience.

Changing Your Email Address

To change your billing email in My Account:

Step 1

Log in to My Account and click on the "Manage My Account" tab. Select "Manage Account Information."

My Account Step 1


Step 2

In the "Contact Information" section, click on "Edit Contact Information."

My Account Step 2


Step 3

Update and confirm your Billing Email Address in the fields provided.

My Account Step 3


Add Us to Your Address Book

To ensure that you are receiving emails from us, please add and to your email address book or contact list.