Billing & Payment
Ways to Pay
Whether you prefer the ease of online payments or want to pay in person, we've got you covered.
My Account
Manage your account from anywhere you are. You can pay your bills online, track your natural gas usage, and more!
Payment Locations
Online payments are quick and easy, but we understand you have choices. Find a payment location if you prefer to pay in person.
Understanding My Bill
We want to make it as easy as possible for you to understand your natural gas bill.
It may be helpful to learn how the costs are calculated and what components determine the total amount due each month. You can always view your most recent or past bills in My Account.
Need More Time to Pay?
Payment Extension
If you need extra time to pay your natural gas bill, we’re here to help. You can request an extension from My Account.
Level Pay Plan
Smooth out the ups and downs of your monthly gas bill by averaging annual gas consumption and costs over a 12-month period.
Assistance Programs
If you’re having trouble paying your gas bill, we have options to help.
Explore our energy efficiency upgrades, health conditions savings, past due bill forgiveness, 20% monthly discount (CARE) and more.
Frequently asked
questions
As part of our standard bank account verification process, a $0.00 transaction may appear on your bank statement. This is not a charge, and no funds will be withdrawn.
Banks require verification through a process called a prenotification (or "prenote"), which involves issuing a zero-dollar transaction to all bank accounts linked to SoCalGas My Account. This prenote does not affect your account balance and may not appear on your monthly statement, depending on your bank. It can occur on both active and inactive SoCalGas accounts.
No action is required if your bank account is verified as active. If your account is inactive, the prenote will be returned to SoCalGas, and we will notify you via email that the inactive bank account has been unlinked from your SoCalGas My Account.
Our rates are regulated by the California Public Utilities Commission, or CPUC, based on three components:
- Commodity Costs – The cost of the natural gas itself
- Transportation Costs – The cost of natural gas delivery
- Public Purpose Surcharge – The cost to fund natural gas-related programs
Find out more here
SoCalGas® offers a 20% discount through the CARE program for income-qualified customers. Check our CARE guideline information to see if you qualify.
You can make payments online through My Account. If you are already registered for My Account, you can access your account by logging in. If you are not yet registered for My Account, you can register easily at Register for My Account.
SoCalGas® offers a 20% discount through the CARE program for income-qualified customers. Check our CARE guideline information to see if you qualify.