There are different ways you can find your account number. See detailed instructions below.
Residential Customers:
- Your account number appears at the top of your natural gas bill, above your address (see number one in the linked graphic).
- You can also view your account number online through My Account. Once you are logged in, you can find your account number on the upper right of the page within the Account Details box. If you are not yet registered for My Account, you can easily register today
If you aren't registered for My Account or don't have a bill, you can find it by:
- Going to My Account Retrieval
- Going to My Account Registration and selecting the "I need to retrieve my Account Number" link just below the Account Number field. (The image below is a visual aid only and does not contain an active link)
You will need to provide the email address, last four digits of the Social Security number and zip code associated with your account. After you've completed this step, we will send you an email with your account number.
When to call us
You will need to call us at 1-877-238-0092 in order to retrieve your account information:
- If you have forgotten or no longer have access to the email associated with your account.
- If you have multiple accounts linked to the same Social Security number and zip code.
- If you do not have a Social Security number or did not share your Social Security number with us when you registered.
If you continue to have difficulties retrieving your account number, please call us at 1-877-238-0092 for further assistance.
(The image below is a visual aid only and does not contain an active link)
Business Customers
- Your account number appears at the top of your gas bill, above your address (see number one callout in the linked graphic).
- You can also view your account number online through Business My Account. Once you are logged in, you can find your account number on the upper right of the page within the Account Details box. If you are not yet registered for My Account, you can easily register today
If you aren't registered for My Account or don't have a bill, you can find it by:
- Going to Business My Account Retrieval.
- Going to Business My Account Registration and clicking on the "I need to retrieve my Account Number" link just below the Account Number field.
You will need to provide the email address, last 4 digits of the Social Security number and zip code associated with your account. After you've completed this step, we will send you an email with your account number.
If you continue to have difficulties retrieving your account number, please call us at 1-800-427-2000 for further assistance.