To enhance safety during California’s clean energy transition, SoCalGas technicians will be visiting your property starting on October 10th, to install a Remote Methane Detector on your gas meter. Similar to CO2 monitors used inside homes, this new equipment uses advanced technology to detect minor gas leaks.
The safe and reliable delivery of natural gas to valued customers like you is our top priority. Your enhanced gas meter will allow faster and more efficient detection of and response to minor gas leaks.
The new equipment is installed at no cost to the resident.
- Anticipated Start Date: October 3rd through November 30th.
- Contractor Work Hours: Approximately 30 to 45 minutes per installation.
What you can expect:
- Continued operation of your natural gas service.
- SoCalGas trucks in the area.
- A Remote Methane Detector Information tag will be provided with the device.
- Our commitment to a safe working environment at your location.
If you have any questions or concerns, call 800-427-2200
FAQ - Residential Methane Detector
How does the Remote Methane Detector work?
If the Remote Methane Detector detects a gas leak, it will alert SoCalGas via our Advanced Meter Network. An order will then be created, and a technician will be routed to your address to investigate.
Do I have to be home for the Remote Methane Detector to be installed?
In most cases, no. If your gas meter is accessible and you are not home, the Remote Methane Detector can be installed. If your meter is not accessible and you want the Remote Methane Detector installed, please call 800-427-2200 to provide details to access meter.
Will I be notified if the Remote Methane Detector detects a gas leak?
The technician routed to investigation cause of gas leak will contact you upon their arrival.
Is there any added cost to have a Remote Methane Detector installed at my home?
The Remote Methane Detector will be installed at no cost to the customer.