Stay Informed and Be Prepared This Winter

The Natural Gas Price Notice is an optional text message to help our customers in planning and preparing during the upcoming winter season.

Customers who sign up for the Natural Gas Price Notice will receive a text message from SoCalGas when there is a 20% or more increase* in the monthly natural gas commodity cost, which impacts a portion of their bills. While this new text message is not specific to individual customer usage, it aims to bring greater awareness to natural gas prices this winter season.

Natural gas prices fluctuate based on regional and national markets. We purchase natural gas in those markets on behalf of our residential and small business customers, and the cost of buying that natural gas is billed to customers with no markup, meaning we do not earn additional profits from the sale of natural gas or higher supply prices. The commodity cost of natural gas is just one factor that makes up the total charges on a customer's bill. Natural Gas Transportation Rates and Public Purpose Surcharges also make up charges that customers can expect to see on their bills.

Benefits

1. Stay Informed

Receiving the Natural Gas Price Notice could help you make informed decisions and proactively manage your energy use.

2. Save Energy

Conserving natural gas usage during winter may help you save on your monthly bills.

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Bill Tracker Alerts

Sign up for text and email alerts to monitor your natural gas consumption, take steps to reduce your usage, review your projected bill amount, and more.

Assistance Programs

You may qualify for Assistance Programs that could help with your bill, home energy use, and medically related heating needs.

Ways to Save Tool

Complete your Energy Profile and get a household energy analysis and customized energy-efficiency recommendations.


+No predetermined number of text messages is expected. Customers enrolled may receive one text message per month from November 2024 through March 2025, up to five text messages.

*The 20% or more increase is calculated based on the average of the last three winter seasons' monthly natural gas commodity prices (also referred to as the "core procurement gas price") from November to March.