Because of routine maintenance, My Account and Business My Account will be unavailable Saturday, April 29, at 5 p.m. through Sunday, April 30 at noon.
If you have an emergency or safety related request, please call our Customer Contact Center at 1-800-427-2200 or 911 if you suspect a natural gas leak. If you don't have an emergency, you can find additional information on socalgas.com. Or, call us after noon on Sunday. We apologize for the inconvenience. Thank you!
Pay by Text
Three Easy Steps
- Register for My Account or Log in (if you're already a My Account user)
- Click on the "Manage My Account" tab
- Complete the "Manage Alerts" section
How it Works
Upon activation, you’ll receive a text message from 724-27, asking you to confirm that you want to participate in My Account Text Services. The message will contain all the instructions you need in order to proceed or to cancel your activation. Then, you’ll be able to check your account balance, pay by text and/or see when your next bill is ready – without the need for a computer or internet connection. Message and data rates may apply.
Bill Ready Notification by Text
By enrolling in this service you’ll receive a text message once per month with your deposits due, past due, zero balances, credit balance, bill due date, and an option to pay. The message will be sent to you during the hours of 10 a.m. and 6 p.m.
This feature allows you to obtain your current account balance anytime, anywhere by text.
Pay by Text
Pay by Text allows you to make a payment to your account in full by sending a text message; partial payment extensions are not available by text at this time. Payments made Monday - Friday before 4 p.m. Pacific Time will update your balance on the following business day. Payments made after 4 p.m. on Fridays, weekends or holidays will process on the following business day (Monday - Friday, except for banking holidays). To avoid late payments, make your text payment on the bill due date by 4 p.m. Pacific Time.