Find out how to extend your payment due date to avoid having your natural gas service shut off.

If you need extra time to pay your natural gas bill, don't wait to let us know. Failure to pay your bill on time can cause natural gas service shut-offs, which can lead to reconnection fees and deposits.

To make the process easy for you, My Account allows you to request an extension of your payment due date online. Here's how:

Step 1

Log in or Register for My Account

Step 2

Once you log on, go to View and Pay My Bill > Payment Arrangements

Note: You will need your most recent natural gas bill to register.