If you need extra time to pay your natural gas bill, don't wait to let us know. Failure to pay your bill on time can cause natural gas service shut-offs, which can lead to reconnection fees and deposits.
To make the process easy for you, My Account allows you to request an extension of your payment due date online. Here's how:
Once you log on, go to View and Pay My Bill > Payment Extension
Note: You will need your most recent natural gas bill to register.