Mobilehome Park Utility Upgrade Program
SoCalGas® provides natural gas service to more than 1,600 mobilehome park communities throughout our service territory. In most of these communities, natural gas is delivered to a single master meter, where it's then distributed through mobilehome park-owned natural gas sub-meter systems, which are maintained and operated by the park owner or property manager. These sub-metered systems beyond the SoCalGas master meter are the responsibility of mobilehome park owners.
In March 2014, the California Public Utilities Commission (CPUC) approved Decision (D.14-03-021), establishing a three-year, voluntary, statewide pilot program for mobilehome park communities. This statewide pilot program directs investor-owned utilities to convert approximately 10 percent of mobilehome spaces in each utility's service territory from master meter/sub-meter natural gas and/or electric service to direct natural gas and electric utility service. Municipality-owned energy service providers are not obligated to participate in the program.
In September 2017, the CPUC approved SoCalGas’ request to convert an additional 5 percent of spaces, approximately 6,400 homes, by 2019. The Mobilehome Park Utility Upgrade Program (MHP) team has started the upgrade activities to meet the goal of completing approximately 70 mobile home parks by 2020.
For Mobilehome Park Owners
- Enhances safety and reliability – A new, professionally-installed energy system provides your park residents with safe and reliable delivery of energy services.
- Peace of mind – Mobile home park owners will no longer have to maintain privately owned sub-metered distribution systems. The owner, or in some cases, the resident, will continue to be responsible for maintaining house lines that run from the utility meter to the resident’s space and the coach.
- Simplified management – You will no longer have to read utility meters, bill residents or respond to utility service questions or complaints. These services are provided directly to each residence by your utilities.
- Minimal costs – MHP program funding covers the costs of installing utility service from the current master meter to each mobile home.
For Mobilehome Park Residents
- Enhances safety and reliability – Residents will get new, professionally-installed natural gas systems that will enhance safety, reliability, and added confidence knowing that the natural gas system is maintained by SoCalGas, a company with more than 150 years of experience. Enhancements ensure quick and easy access to natural gas meters for SoCalGas maintenance, emergency crews and first responders, during an emergency.
- New customer credit checks and fees waived – Upon transfer to direct utility service, SoCalGas will waive customer credit checks, service deposits and service establishment charges for residents.
- Enhances customer service –
- Income-qualified residents will have continued access to the California Alternative Rates for Energy (CARE) 20 percent rate discount and Energy Savings Assistance Program no-cost weatherization services.
- Qualified residents will also have continued access to the Medical Baseline Allowance which provides an additional natural gas allowance at the lowest rate for doctor-certified medical conditions.
- Residents will be able to take advantage of SoCalGas’ energy efficiency rebates to save energy and money.
- SoCalGas’ Advanced Meter technology allows customers to monitor their energy usage to help set and achieve savings and conservation goals.
- SoCalGas’ online and customer services available for energy-use questions or concerns.
- As part of the service transfer process, SoCalGas service technicians perform a gas appliance safety check inside the home of each resident.
- The selection of MHP pilot participants was made by the CPUC's Safety and Enforment Division (SED), based on risk assessment and other prioritization factors established by the CPUC. The CPUC's SED has the authority and responsibility for prioritizing conversions (not SoCalGas).
- If the total number of eligible resident mobile homes exceeds the percentage allowed under the program, any excess mobilehome parks will be placed on a waiting list. CPUC Forms of Intent received after the enrollment period may not be eligible to participate in the program or may be placed on the waiting list. Placement on the waiting list does not guarantee conversion to direct utility service.
- For owners inquiring about the status of their park, please contact the CPUC SED* directly.
After Park Selection
- Completing a more detailed application requiring supporting information and ownership documents
- Construction planning (park assessment, construction impacts, etc.)
- Completing and signing of a standard conversion pilot program agreement
- Arranging onsite resident information meetings
- Answering questions
What is Covered Under the Program
To the Meter Work Including:
- Main/service piping for mobile homes and already-served common areas
- Typical civil work (trenching, in-kind surface restoration)
- System cutover to the new system and master-meter removal
- Safe purging of existing system
- Engineering, planning and routine permits
- Advanced Meter
- All labor associated with the above
- Beyond the meter contractors may inspect current mobile home utility lines and will reroute/install new distribution lines from current sub-meter underneath mobile homes to new natural gas meter location in front of mobile homes.
- Connecting the resident meter to the mobile home (natural gas pipe, fittings, supports, flex connector)
Mobilehome Park Owner Responsibilities
- Maintaining and operating existing sub-metered system(s) until conversion to direct utility service
- Obtaining cooperation from residents with customer sign up, construction notification etc.
- Obtaining bids, hiring a qualified licensed contractor and funding beyond the meter natural gas construction work and providing up-front costs for beyond the meter work if payment assignment option is waived.
- All environmental and cultural mitigation needed prior to conversion
- Permits required for environmental, endangered species and cultural mitigation. Incremental owner or resident service requests
- Additional equipment necessary to meet building code compliance, such as power supply cords, GFIs, smoke or CO detectors, etc.
- Acceptable abandonment of the legacy system
- All other responsibilities included in the executed standard program agreement between owner and SoCalGas
Construction PhaseAs with all construction projects, there will be a level of temporary inconvenience that is difficult to determine however, the following should be expected:
- Safety signs, digging, open trenches, noise, and dust
- Construction vehicles/crews and staging areas for material and tools.
- Temporary closures of areas of the mobilehome park and main streets (traffic lane closure and rerouting).
- Prior to and during construction, the utility will work with the mobilehome park owners/managers to inform residents of the work and coordinate construction.
After ConversionFor Mobilehome Park Owners
- At the start of direct SoCalGas service, the old master-meter will be removed and the sub-metered system will be left in its place. The sub-metered system remains the responsibility of the owner.
- The master-meter discount will cease once the park has been converted to direct utlity service.
- Owners will be responsible for maintaining the new system beyond each resident's meter. SoCalGas ownership only extends to the resident's natural gas meter.
- Once the mobile home park has been converted, residents will become direct customers of SoCalGas and will be individually billed at current residential customer rates.
- Residents will be eligible to participate in customer programs that may help them conserve energy and save money on their natural gas bill.
The MHP Program is program is funded by California utility customers and administered by Southern California Gas Company (SoCalGas®) under the auspices of the California Public Utilities Commission.
This program is subject to resolution of Advice No. 4673, Establishment of Rule No. 44, Mobilehome Park Conversion Program in Compliance with Decision (D.) 14-03-021.