Medical Baseline Allowance Program

Get additional natural gas at the lowest rate for qualified medical conditions.

We Care About Your Health

We know that not all customers are alike. Some households may have family members with medical conditions that require more heat during cool weather. If you or a member of your household has a medical condition for which additional space heating is necessary, this program may be able to provide additional natural gas at the baseline rate.

How to Qualify

You may qualify for the Medical Baseline Allowance program if you or another full-time resident of your home:

  • Is temperature-sensitive and requires additional space heating due to a medical condition.
  • Is disabled.
  • Has a life-threatening illness, compromised immune system, or other condition that requires heating.

Application Process

To apply, simply follow these 3 steps:

  1. Download and complete Part 1 of the application.
  2. Ask your medical provider to complete Part 2 of the application.
  3. Send the application to us via email, mail, or fax.

Recertification Process

When notified to recertify, identify whether you have a permanent or non-permanent condition:

  • If your medical provider has certified that you have a permanent condition, complete Part 1 of the application every two years.
  • If you have a non-permanent condition, complete Part 1 and Part 2 of the application this year. Going forward, you will complete only Part 1 next year. Both Part 1 and Part 2 are to be completed every two years.

Program Facts

  • The program provides a daily allowance of .822 therms (a standard unit of measuring heat energy), which is about 25 more therms per month at the lowest rate.
  • Eligibility is only based on medical condition, NOT on income.
  • Covered conditions include medical conditions for which additional space heating is necessaryMedical Provider's certification is required. We are now accepting applications via email from you and your medical provider.
  • You can own or rent your housing.
  • Service does not have to be in the patient’s name.
  • A household can have the allowance in conjunction with other assistance programs.
  • The allowance does not cover heating spas or pools for therapy.
  • You may qualify even if your landlord bills you for your natural gas. The landlord will reflect the allowance on your billing statement.

Eligibility requirements apply; see the program conditions for details.