Contact Us

For Gas Emergencies or Safety Issues

24 hours a day, 7 days a week

  • Emergencies: 911
  • Questions about gas odor or carbon monoxide: 1-877-238-0092
  • Hearing Impaired, TDD/TTY: 1-800-252-0259
  • Call Before You Dig: 811 DigAlert (free service to mark utility lines near you)

General Customer Service 

Monday – Friday: 7:00 a.m. – 8:00 p.m.
Saturday: 7:00 a.m. – 6:00 p.m.
Closed Sunday and holidays

For Multilingual Customer Service

Monday – Friday: 8:00 a.m. – 5:00 p.m.

24-Hour Media Line

For up-to-the-minute information from SoCalGas, reporters can call:

This line is for the media only.

Fax Numbers


Credit Department

Write to Us

Centralized Correspondence:
P.O. Box 1626
Monterey Park, CA 91754-8626

Mail Your Residential Bill Payment:
Southern California Gas Company
P.O. Box C
Monterey Park, CA 91756

Mail Your Business Bill Payment:
Southern California Gas Company
Remittance Processing
ML 711D
1801 S. Atlantic Blvd.
Monterey Park, CA 91754

Find a Payment Location

If you wish to pay a bill in person, you’re likely to have a payment location closer than you think.

View our Payment Locations »


For marketing and advertising questions only. No other inquiries will be handled by the agency.

Agency of Record