Consumers Have Control of their Data
Here at SoCalGas, we ensure appropriate protection measures are taken when collecting, storing, using and reporting your information. Personal information, as per indicated in the CCPA, may have been collected from customers and non-customers after signing up for service and/or using tools or programs we provide. The information we collect is used to optimize our services and communication to you.
Manage Your Personal Information with Us
Under the California Consumer Privacy Act (CCPA), effective January 1, 2020, we are providing users access to view and control their personal data. We do not sell any personal data collected. We do not have an opt-out for the sale of personal information because we do not sell personal information to businesses or third parties.
Please note that consumers may generally only make a request on behalf of themselves, or their minor children. We do not knowingly collect information from minors except for information collected from college applicants in the applications for the SoCalGas Scholarship Program. A person registered with the California Secretary of State may also make a request on behalf of the consumer if authorized to do so pursuant to such registration. To initiate the process to submit documentation verifying that you are a consumer making a request on behalf of your minor child or that you have such registered authorization, please contact us at privacy@socalgas.com.
Customers
You can request a copy of your personal information collected in the past 12 months including where it is disclosed, or request to delete your personal information, subject to exclusions under the law.
If you have received natural gas service from us during the past 12 months, start here.
Non-Customers
You can request a copy of your personal information collected in the past 12 months including where it is disclosed, or request to delete your personal information, subject to exclusions under the law.
If you have not received natural gas service from us during the past 12 months, start here.
Current/Former Employees and Job Applicants
All Southern California Gas Company employees, applicants, and retirees will be informed of what data we are collecting at or prior to point of collection.
Please note that the foregoing rights do not extend to job applicants, current or former employees with respect to your relationship with us as such, but we do fully comply with the CCPA as to that relationship.
Refer to our California Consumer Privacy Act Policy for more information.