Rebuilding Information for Fire-Affected Customers

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Ready to rebuild?

Fill out the service reinstatement form to begin the process.
SoCalGas will prioritize applications and natural gas service connections for customers impacted by the fires.
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Rebuilding and Restoring Your Natural Gas Service

SoCalGas stands with our customers and supports efforts by federal, state and local governments to build back communities so that residents who lost their homes, their schools, their places of worship, and their businesses can rebuild their lives. Since most of SoCalGas' infrastructure in the fire-affected areas is underground, it remains undamaged by the fires and safe to continue serving customers as they return to their homes and businesses to rebuild.

To-date, we have restored service to almost 16,000 customers in the Eaton and Palisades fire areas. Our crews will continue that work as customers return to assess, repair and rebuild their properties.

 

Customers who want to resume natural gas service from SoCalGas should follow these key steps during their rebuild process:
 

Plan

Customers or licensed contractors should request service restoration during the planning stages of the project, before construction begins. To begin the process, please fill out the form below. After completing the form, an email confirmation will be sent to the provided email address. A SoCalGas Planning Representative will then contact you within five business days.

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Build

SoCalGas representatives will perform several site visits throughout the process and will advise customers as to where natural gas meters must be placed. They will also evaluate a property’s projected natural gas needs to determine what kind of service line will be required.

Restore

Once a property is ready for restoration, a SoCalGas planning representative will discuss specific project needs and schedule your service reconnection. Only SoCalGas personnel or agents authorized by SoCalGas may reconnect your service. During your appointment, a SoCalGas representative will meet you at your home and perform a safety check on all appliances as part of the reconnection process.

Additional Resources for Rebuilding

Staying Safe During Rebuilding

811

Before starting any digging or excavation work, follow California law requirements regarding calling 811 to have utility lines safely marked. 811 is a free service available to everyone.

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Safe Access

To keep customers and employees safe, learn about how to identify SoCalGas employees and utility scams.

Learn More >

Savings and Customer Assistance Programs

Residential Rebates & Incentives

Search for available rebates to potentially save you money.

Assistance Programs

Learn how our assistance programs could help you save money and make your home more energy efficient.

Business Rebates & Incentives

Explore the wide selection of available rebates and incentives on energy-efficient products from the SoCalGas Marketplace.

Multifamily Rebates for Property Managers and Owners

Learn about a variety of rebates of up to $6,000 on individual qualifying energy-efficient equipment. 

Fires Updates Archive